Parties to a commercial arbitration matter with an ADR provider mutually seek a clarification/interpretation of one section of the final award 40 days after it was issued. The provider's rule on awards states:
Modification of Award
Within 20 calendar days after the transmittal of an award, any party, upon notice to the other parties, may request the arbitrator, through the ADR provider, to correct any clerical, typographical, or computational errors in the award. The arbitrator is not empowered to redetermine the merits of any claim already decided. The other parties shall be given 10 calendar days to respond to the request. The arbitrator shall dispose of the request within 20 calendar days after transmittal by the provider to the arbitrator of the request and any response thereto.
What should the parties do? What options do the parties have?
Please provide your thoughts/comments below.